Location
France
Diffusion zone
Europ and China
Revers.io is the benchmark SaaS platform for managing returns, repairs and after-sales services in Europe. Revers.io's vision is that self-care is the future of assistance. To support this vision, we have set ourselves the mission of simplifying the after-sales experience for customers and employees, supporting our customers in reducing their operational costs and ecological footprint. The Revers.io platform is based on 3 pillars: · An omnichannel intake portal · A flow management backoffice that automates returns procedures thanks to its connection to all after-sales players (over 200 suppliers, repairers, carriers and connected warehouses). · A datalake that aggregates returns data to enrich customer and product data The Revers.io solution is currently deployed with some of the world's leading retailers: FNAC Darty, Carrefour, Auchan, Leclerc, La Redoute, Maison du Monde.