Dispatch your orders from every sales platform with Octopia Fulfillment

Our logistic expertise is now at your disposal for all your online orders:

  • Storage, preparation, packing and shipment of all your products at competitive prices
  • 20 European countries available on top of France
  • Support for all logistics matters

External Fulfillment: general presentation

According to Ifop Institute, 60% of online buyers are proned to drop the buying process when the delivery options do not match their expectations. For that reason, Cdiscount has improved its logistics capabilities for the past 10 years providing sellers and their customers with the best delivery experience and efficiency. We first dedicated this capability for the orders made on our marketplace and now, sellers can use our logistical expertise for their orders made on any platform. You stock your products in Fulfillment, provide us with the order information and we handle the logistic on your behalf with preparation, packing and shipment of your products.

What are the advantages of using the External Fulfillment service?

Discover all the advantages of our Octopia Fulfillment service for all your orders, even those placed on other sites!

Accelerate your sales

  • Manage only your sales and your stocks on a daily basis for all your sales platforms
  • Privileged support from a team of experts in logistics

Improve your profitability

  • Fee schedules among the most attractive on the market
  • Partner offers to support you with packaging
  • Advance payment for your sales*

Increase your customer satisfaction

  • Over 10 years of experience in logistics coupled with a strong culture of innovation
  • “Logistical” customer service guaranteed in 24h maximum
  • Reduction of claims linked to the delivery of your products and increase in positive opinions

Dispatch on all your platforms

  • A single stock for all your sales sites
  • In France and in more than 20 European countries

Focus on your sales and strategies, we take care of the logistics of all your orders!

How does it work?

Two possibilities for submitting your external orders:

1 | THROUGH API

 

Through API, directly linked to your order management system.

For more information on this submission process, you can click here.

2 | THROUGH THE SELLER ZONE IN 5 STEPS

 

Through the Seller Zone in « Products », « Create order shipping FBC » in a few clicks to provide us with the order information

External Fulfillment rates

Our rates can be divided into two main catagories and are invoiced to you every ten days when your sales are paid.

Storage fees

Our storage rates are based on the rotation of your products. The amounts shown are before tax for one (1) cubic metre for a period of one month.

Type Description Rate before tax/m³/month
Express < 2 weeks 0€
Standard 2 weeks < X ≤ 3 months 10€
Delicate 3 months 15€

Dispatch fees

Our dispatch fees are calculated according to the type of your products (small or large products), their weight and/or their volume.

Multi-site orders

France dispatches – Small products (products <30kg or longest axis <2M)

Weight

France
Standard Express Pick-up
<1000 expés <1000 expés <1000 expés
< 100g              4,84 €              9,21 €              3,77 €
0 – 100g              4,84 €              9,21 €              3,77 €
100g – 250g              4,84 €              9,39 €              3,77 €
250g – 500g              5,49 €              9,48 €              3,95 €
500g – 750kg              5,74 €              9,39 €              4,13 €
750g – 1kg              5,69 €              9,11 €              4,13 €
1kg – 1,25kg              6,31 €              9,94 €              4,36 €
1,25kg – 1,5kg              6,32 €              9,94 €              4,36 €
1,5kg – 1,75kg              6,59 €              9,94 €              4,36 €
1,75kg – 2kg              7,05 €              9,56 €              4,36 €
2kg – 3kg              8,23 €            9,99 €              4,81 €
3kg – 4kg              8,67 €            10,43 €              5,38 €
4kg – 5kg              9,06 €            11,30 €              5,38 €
5kg – 6kg              10,34 €            11,99 €              6,81 €
6kg – 7kg            10,83 €            12,45 €              6,81 €
7kg – 8kg            10,82 €            12,30 €              6,81 €
8kg – 9kg            11,31 €            12,75 €              8,06 €
9kg – 10kg            11,55 €            13,85 €              8,06 €
10kg – 12kg            12,34 €            14,31 €              8,38 €
12kg – 14kg            12,53 €            15,24 €              9,03 €
14kg – 15kg            12,92 €            16,18 €              9,66 €
15kg – 20kg            13,56 €            17,58 €            10,63 €
20kg – 25kg            14,38 €            19,53 €            12,24 €
25kg – 30kg            14,70 €            21,19 €            13,85 €

Delivery areas:

Zone 1 Zone 2 Zone 3
Luxembourg Austria Czech Republic
Netherlands Denmark Estonia
Italy Hungary
Portugal Latvia
Spain Lithuania
Sweden Poland
Bulgaria Romania
Slovakia
Slovenia

 

Weight

International (excl. VAT per parcel)

DE/BE

Zone 1 Zone 2

Zone 3

<1000 dispatches <1000 dispatches <1000 dispatches <1000 dispatches
0 – 99g 5,47 € 9,48 € 10,51 € 14,84 €
100g – 249g 5,77 € 9,48 € 10,51 € 14,84 €
250g – 499g 6,10 € 9,48 € 10,51 € 14,84 €
500g – 749g 6,75 € 9,48 € 10,51 € 14,84 €
750g – 999g 6,77 € 9,48 € 10,51 € 14,84 €
1kg – 1,249kg 8,93 € 10,52 € 11,50 € 16,14 €
1,25kg – 1,49kg 9,36 € 10,52 € 11,50 € 16,14 €
1,5kg – 1,74kg 9,78 € 10,52 € 11,50 € 16,14 €
1,75kg – 1,99kg 10,00 € 10,52 € 11,50 € 16,14 €
2kg – 2,99kg 12,46 € 11,00 € 12,22 € 17,17 €
3kg – 3,99kg 13,66 € 11,70 € 12,94 € 18,20 €
4kg – 4,99kg 14,50 € 12,19 € 13,66 € 19,23 €
5kg – 5,99kg 16,21 € 13,28 € 14,86 € 20,73 €
6kg – 6,99kg 16,84 € 13,87 € 15,58 € 21,76 €
7kg – 7,99kg 17,10 € 14,19 € 16,30 € 22,79 €
8kg – 8,99kg 17,10 € 14,77 € 17,02 € 23,82 €
9kg – 9,99kg 17,50 € 15,36 € 17,74 € 24,85 €
10kg – 11,99kg 19,51 € 15,94 € 18,46 € 25,88 €
12kg – 13,99kg 19,46 € 17,11 € 19,91 € 27,94 €
14kg – 14,99kg 22,71 € 18,63 € 21,35 € 30,00 €
15kg – 19,99kg 22,17 € 20,53 € 23,62 € 33,20 €
20kg – 24,99kg 23,56 € 23,21 € 27,53 € 38,66 €
25kg – 30kg 23,12 € 26,71 € 31,65 € 44,32 €
Outsized product (1.5m to 2m)

 + 2,00€